FAQs
How is Simply Designed different from a full-service interior design service?
Both services offer overall vision, personalized service, custom designs, and source materials and furnishings for the client. Simply Designed is a virtual service that is more affordable than full service design because it allows the client to execute the purchasing/receiving, installation and styling themselves. After receiving their custom Simply Designed design, the client decides what they want to invest in on their timeline and budget.
Linen & Lantern Design Co. charges a fixed fee per room for the Simply Designed service, so there are no hidden fees.
Need help styling your space after purchasing a Simply Designed package? If you live in the Phoenix Metro area, you can book a Design Consultation or Design Day service and we will come out and help you bring the vision to life!
What is the timeline and design process for Simply Designed?
The timeline takes 3-5 weeks once payment has been received and the process includes the following:
Inquiry Phase: Complimentary 15-minute Discovery Call (if needed), Package Selection and Online Payment.
Discovery Phase: This is where we gather all of the essential information for the project. (1-2 weeks)
The client completes a fun online Questionnaire, Submits Inspiration Images, Room Measurements and Photos of the Space.
Prep Call with Designer (20-30 minutes) to review the information sent during the Discovery, answer questions and get to know each other better. This can be either a phone or video call.
Design Phase: (2-4 weeks)
Step 1 - Mood Board: Designer creates and emails boards to client to show design direction prior to beginning the first round of designs. Client sends us feedback to make sure we are all on the same page prior to beginning the Design Board phase.
Step 2 - Design Boards: After client approval of Mood Boards, Designer creates and sends the initial Design Boards showing the layout and photos of all furniture and finishes selected. Client reviews and sends feedback and we make changes to the design as needed. Unlimited feedback and revisions are allowed within 5 business days of the Initial Design Board being emailed to client, so you are 100% happy with your design.
Simply Designed Delivered: The final Design Package includes a 2D Design Board with furniture plan and photos, a 2D Floor Plan and 3D Layout, a Shopping List with specifications and direct shopping links, and Install Guides.
Email support is offered for up to 1 week after the final Simply Designed package is delivered for any related questions that arise (does not include additional sourcing, layouts, etc.).
Who is responsible for taking all of the measurements of my space?
For a Simply Designed package, you are responsible for all measurements and taking photos of your space. Don’t worry if you do not know where to start, we will set you up with everything you need to get it right.
For Phoenix area locals purchasing a Simply Designed package, you can schedule a sixty-minute Measuring Session for an additional fee of $199.00 for us to come out to your home and take the measurements and photos of your space.
For clients purchasing a Design Consultation or Design Day package, the designer can measure the space for you during the session, or you can do it to save time and we can confirm your measurements when the designer arrives.
What if I have some furniture and decor that I want to keep and incorporate in the design?
Great! Part of creating a unique-to-you home is figuring out how to mix styles and incorporating pieces into the design that hold a special place in your heart. Sometimes we may place or style the items in a unique way to give them new life to help you love them again!
If you decide you want to keep a specific item, we ask for a link to the item online or a good photo of it so we can easily incorporate it into the design. After you’ve purchased a Simply Designed package, you will let us know which existing pieces you’d like to keep on the client design questionnaire that you will complete after your purchase.
Do you work with builders, contractors or architects?
No, Linen & Lantern Design Co will only communicate with you. Changing kitchen/bathroom layouts and moving walls and are not included in the scope of our fees.
A Simply Designed Kitchen and Bathroom is perfect for a client who is planning to DIY their project or work with their own contractor. We can provide a great design and visual of these spaces with our 2D or 3D vision board packages, but we recommend that you see all those hard finishes in person at local stores, slab yards, tile stores, etc., or order samples online. Purchasing and installation details for some hard finishes (such as countertops and cabinetry) are worked out between you and your contractor / builder / tradespersons.
When purchasing a Design Day, we can drive to or meet at a store during our session time to really bring the design vision to life!
How do you stay current with new trends and styles?
Fortunately we work in an industry where inspiration comes from so many incredible builders/architects/designers around the world that share their work. While we like to stay informed as to what other designers are doing, we don’t limit our work to just what we see. It is important to us to find ways to push the limits while allowing for comfortable, authentic and inspiring spaces within our client’s homes.
We love learning about new products or materials that we can incorporate into our projects by traveling 1-2 times per year to designer markets across the country. In addition, we pride ourselves on designing timeless homes that aren’t “trendy” and won’t go out of style.
When purchasing a Simply Designed package, how do I know if I will be happy with my final design?
We have a 100% Happiness Guarantee! There are several opportunities during the Simply Designed client experience to give feedback because we want to make sure you love your final design.
Our Mood Board stage is the clients first opportunity to comment on the direction of their design. We create these boards based on your answers from the design questionnaire, the inspiration pictures you provide, the photos of your room, and our conversation during the Prep Call. Once you approve the Mood Boards, we know we are going in the right direction and proceed to the Design Board phase. After the first design draft is submitted to the client, you will go through and “approve” items you love and “reject” items you do not love, prior to the final design. You are able to easily leave comments on items (this is encouraged if you “reject” an item) and we also will have a chat section for ease of communication between us throughout the entire process. This process ensures that you feel heard and you will ultimately love everything about your new space!
We are happy to make unlimited revisions for you within 5 business days of receiving your first design draft. Because of this generous revision policy, we do not offer design fee refunds for any reason after the online room questionnaire is completed and the client agreement is signed. We are confident you will love the final design!
Do you have discounts with retailers?
Our goal is to create a personalized, curated room design while giving our clients access to unique products. In order to keep an affordable pricing structure for our custom online designs, Linen & Lantern does not do any of the purchasing, project management or receiving for you. Interior designer discounts with most major retailers range from 10-25% off (regular priced items only). This level of discount is available to the public by signing up for emails, or by waiting for a sale.
Depending on a client’s budget, we will source items from a mix of both retail and top-tier trade manufacturers. Clients can conveniently purchase these selected trade pieces through our exclusive designer platform, The Shop at Linen & Lantern Design Co (powered by SideDoor). We take pride in granting our clients access to the finest designer furnishings, along with a streamlined one-click checkout process and threshold shipping included in our pricing. Simply Designed clients who order the items we sourced through our shop will receive 10% off their items, before tax and shipping (if white glove delivery is preferred, the extra fee is not included).
Trade items from The Shop at LLDco. are never above any applicable internet minimum advertised price, plus shipping and sales tax. It allows Linen & Lantern to provide you with reduced design fees, a transparent fixed fee structure, and a seamless design and purchasing experience. All items purchased through The Shop at LLDco. includes “threshold shipping” in the pricing, which can save our clients a lot of money on their purchases.
Do you offer discounts if I want you to design multiple rooms?
Yes, we do! We offer a “Simply Designed Whole-Home Package” when you purchase 3 or more rooms online at the same time. When purchasing 3 or more rooms together online, you will receive 15% off the total. The rooms must be purchased together at the same time to receive the discounted pricing as the discount cannot be added at a later date.